Contact Us
We are a small independent team building free, privacy-respecting text tools. We read every message we receive and take feedback seriously — your reports have directly shaped the tools we build and the bugs we fix.
The best way to reach us is by email: [email protected]
We aim to respond to all messages within 2 business days. For urgent issues (a tool that is completely broken, a privacy concern, or a DMCA notice), please write "Urgent" in the subject line.
Bug Reports
If a tool is not behaving correctly, the more detail you can provide, the faster we can reproduce and fix the issue. Please include:
- Tool name — which tool were you using? (e.g., "Text Diff Checker")
- Browser and version — e.g., "Chrome 124 on Windows 11" or "Safari 17 on iPhone iOS 17.4"
- What you expected — the result you anticipated
- What actually happened — the incorrect or unexpected behavior
- Steps to reproduce — a brief description of what you did before the issue occurred
- Sample input — if the issue is reproducible with specific text, a short example helps (please remove any sensitive content before sharing)
Feature Requests
Is there a text processing task you perform regularly that none of our current tools cover? We welcome suggestions. Frequently requested tools that are technically feasible on the client side are added to our roadmap. When submitting a request, a brief description of your use case helps us understand the need and prioritize accordingly.
Business Inquiries
For advertising partnerships, content collaborations, or other business inquiries, please email [email protected] with "Business Inquiry" in the subject line. We review all inquiries but may not be able to respond to every one.
About This Site
Text Tools Online is an independent project. We are not affiliated with any commercial text editor, productivity suite, or cloud service provider. Our goal is simple: provide reliable, private, free text utilities to anyone who needs them, without paywalls or data collection.